Course Details
Dentistry and Related Specialties
Lecture + Role play workshop
· Define communication in practice and explain it’s barriers.
· Explore types of listening and explain how to be active listener.
· Explore differences between rapport, empathy, sympathy in dental practice.
· Identify the effective questions techniques in dental practice.
· Create powerful techniques for self confidence.
· Explain techniques to communicate value for patients.
· List down biggest communication mistakes in convincing patients.
· Establish techniques to overcome patient objections.
· Discuss Quote “Is price the issue or an issue for the patient?
· Explore the biggest communication mistakes dentist make.
Dr.Aref Al-Abed
Founder & CEO for the International Medical Training Academy (IMTA) in London
Dr.Aref Al-Abed
Founder & CEO for the International Medical Training Academy (IMTA) in London
Member of Scientific Council- CACHET.